Norma Phelan » Community Service Cord

Community Service Cord

Tomball ISD Community Service Cord Recognition

Community service is highly beneficial for all students in many ways.  Even though volunteering is rewarding in and of itself, students may earn a community service cord to be worn at the high school graduation ceremony.  A total of 160 hours tracked in x2VOL on the Naviance platform are required to earn the cord.  Please note: this is not a requirement for graduation

Service Cord Guidelines


  • Hours may be earned beginning as early as June 1st in the summer before freshman year.
  • Students may not receive any form of payment or compensation for the service performed.
  • Parents/Guardians may not verify hours.
  • While many school clubs accept donations towards points or service hours for their organization, donations may not count toward service cord hours.  (The only exception is blood drives.)
  • Community service should be done primarily to benefit others in the community at large or a community based non-profit organization and should be something outside of the student’s normal course of action.
  • The final approval of hours will be with the Service Cord Committee.


The following MAY NOT count toward service hours:

  • Duties associated with an elected school office that should be carried out in the normal course of duty for that office or activities that will allow a student to earn a grade
  • Internships or job shadowing
  • Family obligations (babysitting, caring for other family members or friends)
  • Duties performed in association with a student’s employment
  • Tutoring a friend (study groups, proof-reading a friend’s paper, studying for an exam)
  • Compulsory community service


The following are examples of activities that MAY count toward service hours:

  • Volunteer duties associated with a church or other charitable/non-profit organization
  • Boy Scout / Girl Scout service hours
  • Highway clean-up
  • Blood drives (including giving blood).  We will allow 1 hour of community service for blood drive donations.
  • Structured, supervised tutoring (such as tutoring programs at school, adult education, literacy programs, citizenship programs)
  • Service hours (not donations) honored by NHS, Student Council, Key Club, Inter-Act, or other service club on campus
Students may download and print the forms below to track service hours. Important!  Be sure you have signatures for each activity listed. (See #2 below for further explanation.)

3 Step Process

Log in to Naviance

Naviance Log In For Students:

Username - Student ID

Beginning December 2020, all students must reset their passwords by clicking "forgot password."  A temporary password will be sent your school email.  Be sure to check your spam folder if you do not find it in your inbox.  Avoid using copy/paste to avoid accidentally copying a space. (You may update your email in Naviance under About Me - My Account.  Do not add parent emails.  These are already in the system.)


Find x2VOL link at the bottom of Naviance home page.


1 - Entering Hours


If you have several hours from one group or organization, please input these as ONE entry.  In the description, enter the date range and total number of hours.  


For example:

Habitat for Humanity - helped build homes for low income families.  11/15/2014 - 1/1/2015 (30 hours) 



2 - Verification of Hours


Verification by email


Students may enter the email address of their sponsor/verifier. An email will be generated prompting the sponsor/verifier to verify the hours electronically.  Verifiers have the ability to edit the number of hours verified.  Once verified electronically, hours can be approved/denied/partially approved by the Service Cord Committee.  Note: this method is unreliable due to email firewalls.  Sometimes verifiers have to retrieve these emails from their junk mail.


It is the student's responsibility to follow up with sponsors for verification via email.  TMHS staff are not responsible for calling to verify hours.


Verification by uploaded document


Hours may also be verified by uploading a signed letter, certificate, or form (see below) in x2VOL.  The Service Cord Committee will review the uploaded document to make sure it meets all requirements and then approve/deny/partially approve hours depending on what is submitted.


3 - Approval of Hours


Verified hours will be approved as long as all the required information is entered and the hours fall within the community service guidelines described above.  Approval of hours is done periodically by TMHS staff - it is not instantaneous.  Please allow a few weeks for this process.



Community Service Hours Deadlines



Submit 40 hours per school year for verification and approval.  Please enter your hours in the same school year that you complete the activity.


By January 1st of the senior year - must have 140 hours entered AND verified in x2VOL

By March 1st of the senior year - must have the remaining 20 hours entered AND verified in x2VOL



By April 1st of the senior year - All hours will be reviewed for final approval


Students who have satisfied all the requirements for the cord will receive notice by mid-April of the senior year.  Cords will be announced and distributed during the Senior Award Ceremony.  

Community Service Tracking Logs/Form
Students may download and print the forms below to help track service hours.  You can track all your hours on one log with signatures for each date or choose to combine all hours into one form like the 3rd one below.  You can then enter one entry per organization in x2VOL and upload the form as proof of service.  These are just a suggestion to make the process easier.  You are welcome to use your own log or form as long as all the requirements above are met.